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FAQ



How many days you need to install the equipment?

It depends on the size of the site. The number of days required to install indoor playground of different sizes will also vary.

How many staff abroad you sent to install the equipment?

1.The standard floor height of indoor playground would choose to install it themselves or have 1-2 installers from company install the structure for them with the help of some local workers.
2.For larger playgrounds usually the customers who hire 2 to 4 installers from company to install the playground and hire a few local workers to provide some extra help. of some local workers.

Can the equipment be installed under hot weather?

Yes, of course.

Can Your products be installed under the cold weather?

Yes, of course.

Do You have office in guangzhou that i can visit?

Yes. We have two branches and one head office in Guangzhou.

Can you send your staff to install the equipment for us?

We can.

Can I only buy some spare parts from you?

Yes, of course.

Will you will attend the fair to show your products?

We have been attending exhibitions,such as Vietnam Exhibition, Dubai Exhibition, India Exhibition, Guangzhou Exhibition, Zhongshan Exhibition and so on.

How long it takes you to provide the designing options for us?How about the production time?

It depends on the size of your playground .take a 100m2-200m2 indoor playground as an example,it takes 2-3 days to finish an initial design and about 15 days for production.if you have a large or complex project.it may take a bit longer.

Can you can design the equipment according to our size?

Yes, we can. We have a professional design team, you can design a unique indoor playground scheme.

How many years have your company made this kind of equipment?

We've been building indoor playground equipment for 12 years.

Which certificate do you have for your equipment?

Approved by ISO9001 and Europe standard CE.

Do you have any real project pictures of the equipment?

Yes, we take pictures after every site is installed. There are also photos of clients opening.

How far is your factory from the city hotel?

There is a hotel near our factory, which is very convenient.

How far is your factory from the airport?

It's about an hour's drive from the factory to the airport.

How long it will take from guangzhou to your factory?

Our factory is in Guangzhou Panyu, only an hour's drive from Guangzhou Baiyun Airport.

Where is your factory located?

Our factory is in Panyu, Guangzhou. It covers an area of 20000 square meters.

Do you provide free spare parts ?

For consumable goods, we will provide some spare parts.

What age group is your indoor playground product suitable for?

Children aged 2-12 years.

What age group is your indoor playground trampoline product suitable for?

Both adults and children can suitable.

Do you have detailed and professional installation manual?

Yes,We have.We not only have the installation manual, but also provide you with the installation video. If you have any problem during the installation, please contact us in time.

If OEM is acceptable?

Acceptable OEM.

What is your term of payment?

The sooner, the better. In this way, production can be arranged earlier.

What is your MOQ?

1 set

Are you a trading company or a manufacturer?

Our company is a professional manufacturer of indoor children's playground.

How long is your delivery time?

It takes about 15-20 days. The larger the custom size, the more time it takes to produce.

How can I place the order?

Our cooperation process:Provide venue information-layout-design-confirm order-sign PI-play deposit-production-pay balance-shipments-logistics tracking-installation-customer feedback,contact us any questions after-seller.

How much will your indoor playground cost?

As the indoor playground is always custom designed and involves many products and accessories,the price has to be calculated based on the final design.

How to maintain and clean the indoor playground?

Maintenance:everyone should take off his shoes when entering the indoor playground;the EVA mat must be avoided to step by shoes with high heels. Cleaning:Use cleaning rag to clean the surface of the indoor playground periodically.